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Notes DocLinks are sometimes lost in messages forwarded from Notes to Exchange recipients, because the Domino SMTP gateway occasionally fails to include the DocLinks in such messages. This is a Notes limitation.
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When a message containing a Notes DocLink is created in Notes by selecting Copy into New Memo after opening a message containing a DocLink, the DocLink is lost upon receipt of the message in Exchange.
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In some environments, when you choose to Convert to NDL Attachment (in the Mail Connector Management Console, Notes Doc Links screen), an Outlook recipient can successfully open an .ndl attachment only if the required Notes client on the user's workstation is not already running. If the Notes client is already running, the user sees an error message: Invalid directory name or device not ready. In that case, the attachment should open if the user dismisses the error message, exits from the Notes client, and re-clicks on the attachment.
Feedback response number WEBBANKSXX created by ~Sigmund Dworelitnivu on 06/22/2017